Cookie Policy

This Cookie Policy explains how wickandstow, accessible via www.wickandstow.com, utilizes cookies and similar tracking files on our website. This policy operates in compliance with the Privacy and Electronic Communications Regulations (PECR), the UK General Data Protection Regulation (UK GDPR), and the EU General Data Protection Regulation (EU GDPR).

1. Entity Identity & Website Operator

This website is operated directly under the commercial entity details below:

• Website Domain: www.wickandstow.com
• Brand Name: wickandstow
• Contact Email: service@wickandstow.com
• Registered Address: [Please insert your physical registered company name and address in the UK here]
• Telephone Contact: [Please insert your UK contact telephone number here]

2. What Are Cookies?

Cookies are small text files placed on your computer, mobile device, or tablet when you visit www.wickandstow.com. They allow the website to remember user actions, retain shopping bag selections, and assist with general site operations.

3. Cookie Categories & Legal Basis

We categorize cookies on www.wickandstow.com based on their operational function:

• Essential / Strictly Necessary Cookies: These cookies are required for basic site navigation, shopping cart retention, and checkout completion. They do not require prior user consent under PECR and UK/EU GDPR guidelines.
• Non-Essential Cookies (Analytical & Performance): These cookies help us understand how visitors interact with our site, measure traffic channels, and improve website layout.

4. Consent Banner & User Control

In adherence to British and European e-privacy laws, www.wickandstow.com utilizes an explicit Cookie Consent Banner:

• Explicit Opt-In: Non-essential cookies are disabled by default upon your arrival at our website.
• Consent Activation: Non-essential cookies will only be activated if a site visitor explicitly clicks the “Accept” button on our Cookie Consent Banner.
• Withdrawal of Consent: Site visitors retain full authority to alter, manage, or withdraw cookie consent at any time through their browser settings or via the cookie preferences link located at the footer of our website.

5. Third-Party Cookies & Payment Handling

When completing transactions on www.wickandstow.com, specific third-party cookies are deployed to facilitate payment verification:

• Third-Party Payment Processor: Third-party cookies associated with transaction execution are managed and processed by Stripe. These third-party cookies assist with fraud detection, anomaly monitoring, and payment processing directly on Stripe’s infrastructure during checkout.

6. Cookie Retention Periods

In compliance with UK and EU data protection standards, cookies are stored for defined durations based on their intended purpose:

• Session Cookies: These temporary cookies expire and automatically erase as soon as you close your web browser session.
• Persistent Cookies: These cookies remain on your device for a specific period after your session ends. In alignment with regulatory guidelines, persistent cookies deployed on www.wickandstow.com do not exceed a maximum retention duration of twelve (12) months from the date of initial consent, after which consent must be renewed.

7. Managing Cookies via Browser Settings

In addition to our website consent banner, most standard web browsers allow you to manage or block cookies through setting controls. Please note that disabling essential cookies may impact the function of the checkout process and general site features.

8. Contact Information

For questions regarding our Cookie Policy or data handling standards, please reach out to our administrative team:

• Support Email: service@wickandstow.com
• Response Commitment: Email inquiries are addressed within 24 hours during standard business operating days.